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Euan_Campbell
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Forgotten NTLworld email password

  • I have an old ntlworld e-mail address that I can’t access as I need to re-set my password. I can’t find anyway to do this as my virgin media account is set up on a different e-mail.  Can anyone point me in the right direction.
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Graham_A
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Re: Forgotten NTLworld email password

You can try this: 

virgin-media-reset-username-and-password 

If that doesn't work then the Forum Team should be able to arrange for the email address to be fully deleted as it will be an orphaned account.

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Graham

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media, I'm a VM customer. There are no guarantees that my advice will work. Learn more

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Paul_DN
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Re: Forgotten NTLworld email password

Hi Euan_Campbell,

 

 

Thank you for reaching out to us in our community and a warm welcome to you, I am sorry to hear you are having issues accessing your old NTL world email due to being unable to change the password.

 

So I can help further I will send you an invite into a private chat, please click on the purple envelope to accept.

 

 

Regards

 

Paul.

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