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pauln50
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Forbidden

I keep getting this message when i try to log on using my desktop. I see others have had the problem but there is no solution. email works on my mobile. What can i do?

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Hollie_B
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Re: Forbidden

Hi there @pauln50 

 

Thanks for your post. Really sorry for the delay in response and to hear you've been having issues with your email log in. Have you since been able to access the account? What error message is popping up please, just that the site is forbidden? What browser are you using? 

 

Let me know and I'll do my best to help. 

 

Thanks, 

 

 

Hollie - Forum Team


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pauln50
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Re: Forbidden

Hi. In the search bar I get error 403. In the window it just says Forbidden. Does it using either Edge or Chrome.  Done everything I was told to, getting rid of history,  cookies etc. Does it on my desktop and laptop, but mobile works. Have lost count of how many times I have changed my password

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Paul_DN
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Re: Forbidden

Hi pauln50,

 

Thank you for reaching out to us in our community, I am sorry to hear you are still getting the Forbidden error when trying to log on.

 

 

So I can help further I will send you an invite into a private chat, please click on the purple envelope to accept.

 

 

 


Regards

 

Paul.
 

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pauln50
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Re: Forbidden

Hi,

 I have just tried again and it signed in, much to my surprise. 

Paul

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Paul_DN
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Re: Forbidden

Hi Paul,

 

Perfect glad to hear that, very strange but good all the same.

 

Regards

 

Paul.

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