Does issue resolve itself if you press Ctrl + Shift + R?
BTW: image was belatedly rejected because it may have revealed your name and image of yourself. If that is not the case then post back here and the forum team will re-instate the image.
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Sorry, yes that photo was me, I did not realise you could see my identity..xxx I am completely locked out of my virgin when I use my laptop, just do not know what to do, cannot even get to virgin website....Thank you for helping g me, just wish I could talk to someone when I phone virgin,if I don't reply you will know I am locked out completly. I have not long been out of hospital, I am in non weight bearing leg plaster. As
Good morning, sorry for the late reply... I am now omn my desktop computer XL very old, but I am getting emails on this, but nothing on my laptop... I eventually got through to Virgin, was on the phone for a long time, they said it was an issue they are dealing with, but that does not seem right, as I can get emails on this desktop, and my tablet, but not my laptop, which is what I rely on, as it has all my folders in it... on my laptop, I can put in to search for www.virginmedia. com....but nothing comes up...says BAD REQUEST 404... cannot remember, but it will not llet me access Virgin at all on the laptop... please please help me, I cannot walk, and it takes me so long to get anywhere in my house, I live alone so no help, my laptop was always at my side....could it be my laptop? it is not accepting virgin...seems so weird and wrong..
I cannot even load virgin website on my laptop .....I have been with virgin for many years, never e countered anything like this.....it works on my desktop (xp) & Amazon tablet....I looked in programmes on my laptkp, cannot see Virgin anywhere