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david_alton
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On our wavelength
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First forbidden ,now unavailable

After 16 days forbidden email worked for 1 day . Now getting mailbox unavailable on a vital address. Needs fixing.

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Gareth_L
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Re: First forbidden ,now unavailable

Hello david_alton

Sorry to hear tthis 

And thanks for letting us know about it

Can you please try this 

1) run anti-virus scans on all
 devices. 
2) reset the myvm password t
 something new that hasn't been used  
 before. 
3) login to webmail and set  
 back up any intentional forwarding   

If it is still the same let me know

Gareth_L

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