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SH3user
Superfast
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Message 11 of 20
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Re: Error Message

ok

 

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Forum Team
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Message 12 of 20
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Re: Error Message

Hi SH3user

Thanks for getting back to me 

If you can check the purple envelope top right of your screen that would be fantastic 

Gareth_L

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Forum Team
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Message 13 of 20
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Re: Error Message

Thanks for passing security SH3user

I will get this escalated to our IT Team

To be honest it can take around 5 days to be resolved 

As soon as I have an update I will get back to you 

Speak soon 

Gareth_L

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Forum Team
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Message 14 of 20
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Re: Error Message

Back again 

Sorry for all the messages

Can you try the additional email accounts now please 

Gareth_L

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SH3user
Superfast
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Message 15 of 20
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Re: Error Message

no difference noticed. I will PM with further info

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SH3user
Superfast
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Message 16 of 20
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Re: Error Message

I Have had no reply for 4 weeks now. Have VM given up on the Email problem?

 

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Superuser
Superuser
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Message 17 of 20
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Re: Error Message

@Gareth_L  @Kev_B 

Does it take the IT team 4 weeks to respond to a problem like this?

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Forum Team
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Message 18 of 20
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Re: Error Message

Hello SH3user

Apologies for the delay in replying 

Can you try the email address now please 

Gareth_L

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SH3user
Superfast
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Message 19 of 20
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Re: Error Message

No changevm.PNG

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Forum Team
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Message 20 of 20
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Re: Error Message

Thank you for the update.

I strongly suggest we try to resolve this via our online chat.

I know they will help.

Let us know how it goes. ^Ellen_C

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