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andamanda31
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Error 606

I get the following message when trying to access my emails - unable to get through to talk to anyone!! Oops
  We have found an issue

Please give us a call and remain on this page as one of our friendly agents will ask you for your URL reference. This will help us understand what's gone wrong.

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Gareth_L
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Re: Error 606

Hello andamanda31

I am more than happy to take a look at this for you 
I will need to send you a private message to pass security 
If you can check the purple envelope top right of your screen that would be great 
Regards     
Gareth_L

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Gareth_L
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Re: Error 606

Thanks for passing security andamanda31

Before you try again accessing your emails 

Can you please change the password before hand

Would you be able to let me know how you get on 

Gareth_L

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andamanda31
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Re: Error 606

Cannot change password, as every menu i try to access i get the same 606 error message !!

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Gareth_L
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Re: Error 606

Sorry to hear that andamanda31

Are you still having the same issue?

If so let me know and I can reset the password to one of your choice 

It will need to be done by Private message though 

Gareth_L

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andamanda31
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Re: Error 606

If I log in to My Virgin Media and then select eMail, I am able to view my emails. If i go directly to eMail, i still get the same error message. I will continue to access through My Virgin Media as I do not want to change my password. I will get back in touch when this fails again!!

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Gareth_L
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Re: Error 606

Thanks for the reply andamanda31

Best to leave it for the time being I guess

If you do need help, you know where we are 

Gareth_L

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