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carlbillingsley
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Error 606

Hi,

Trying to access my virgin media . All i keep getting is an "oops - Error 606" message. I've rung the number quoted 3 times (cut off twice !), but they couldn't help me. Is there a solution out there please ???

Many Thanks

 

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用心棒
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Re: Error 606

FYI, read Unable to access webmail: Error 606

 

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carlbillingsley
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Re: Error 606

Thank you

Seems to have been resolved this morning

Website maintenance apparently though more planned for later today so be warned !!

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Gareth_L
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Re: Error 606

Hello carlbillingsley

Thanks for your post 

Sorry to hear you are having the 606 error message 

We are fully aware of this and are working as hard as we can to get this resolved 

The fix date is estimated for 17:00 today 17/02/2020

However this may get extended. Should you need an update then pop back on here and quote reference number F007790614

Gareth_L

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jayhcee
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Re: Error 606

I have been having the same problem for 2 weeks, I have deleted cache and changed password but no joy. Chrome browser on laptop windows 10 64 bit, Tried edge browser on same laptop no problem. Android phone using chrome no problem.
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Emily_G
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Re: Error 606

Thank you for your post Jayhcee.

 

Could we please confirm if you've tried to uninstall and reinstall the Chrome browser on the laptop in question? This is if you've checked the cache etc on this already and found no cause. 

 

Let us know how this goes. 

 

Thank you, Emily.

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jayhcee
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Re: Error 606

I have now uninstalled and reinstalled chrome but still unable to login to webmail or my virgin media. good news, I can login to virgin media community.

 

John

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carlbillingsley
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Re: Error 606

Would just like to let you know that my particular situation was resolved.

Many Thanks
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JamesKR
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Re: Error 606

This same error has just occurred to me when I try to access my virgin media bill - no other faults.

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MarkF1990
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Re: Error 606I

I've not long been having this problem cleared the cache and it worked 😊

Strange how these things can cause problems lol 

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