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Bassman55
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Error 403 Forbidden -another request for help

Hi there,

Having read the other posts about this error, I am creating a new post to get individual help on this.

The pinned post at the top of the email forum from 18 July 20 says that the issue is being looked into and gave a reference number F008135072. Wonder if there is any progress on this?
The issue started for me, as with others, when the account was locked due to suspicious activity and autoforwarding being set up, I then changed the password and after getting the webmail unavailable message, this changed to the 'Forbidden' error. Mail is working fine on other devices, so it's only webmail is not accessible.

Thanks in advance.

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Lisa_CC
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Re: Error 403 Forbidden -another request for help

Hi there Bassman55,

 

I've had a look at that ticket and can confirm that it is closed.I'll send you a Private Message so I can grab some details from you so I can take a look. Please reply back to it 🙂

 

Thanks,

 

Lisa

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Lisa_CC
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Re: Error 403 Forbidden -another request for help

Thanks for joining me in a Private Message @Bassman55 and happy to hear that you're able to get into your email account again 🙂

 

Do post back on here if you have anymore issues and enjoy the rest of your week.

 

Thanks,

 

Lisa

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