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tw2668
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Emails

I have not been able to log into my emails for months now. I have tried to change my password but it is saying that my email address is not recognisable. 

I am still receiving emails on my Kindle but I cannot log into any other devices to access my emails, as I can't use my password or change it

I really need this sorting as soon as possible   

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jpeg1
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Re: Emails

If you have a Virgin Media account, this may help you.

https://community.virginmedia.com/t5/Email/Email-accounts-locked-mailbox-unable-unable-to-access-ema...

https://community.virginmedia.com/t5/Email/Orphan-Email-accounts/td-p/3492073

If you haven't, then the email address may have been closed, or is in the process of being closed.

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Lee_R
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Re: Emails

Hi @tw2668 thanks for posting and welcome to our community.

Sorry to hear you're unable to access your emails.  Have you been able to follow the steps in the links that jpeg1 provided and have you had any success?

Regards

 

Lee_R

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