Virgin Media Community

[spiney]

I'm trying to send an email but a pop up box appears saying that my sending mail box is inactive

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Where do you see this message; webmail or email client?

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[Katie_WT]

Hi there @spiney

Welcome back to our Community and thanks so much for your post; I was sorry to understand that you we're having issues with your email services yesterday. I have been able to locate your account from your forum information and can see that you have since been in touch and all should now be working - I do hope that is the case?

Please do let us know if you're still having issues and we can assist further if needed

Cheers