Virgin Media Community

[GMAN73]

Hi all,

I left over 90 days ago and yet emails linked to my closed account are still live.  One email is still live which I deleted many years ago, this was for my brother when he lived with me yet it still forwards to his gmail account (he set it up to autoforward when created).  Other email accounts I deleted not long before I left are still live.

I have sent emails to the accounts in question and none bounce back undelivered.

This seems to be the norm for VM, they are not very good at tidying up closed accounts.

Thanks

[Matthew_ML]

Hey GMAN73, thank you for reaching out and I am sorry to hear this.

I am going to send you a PM so we can look at getting these deleted via an IT ticket.

Please look out for the purple envelope. 

[Matthew_ML]

No problem at all.

Glad we have managed to get this resolved for you, if there is anything I can do for you in the future please do let me know. Thanks 

[Matthew_ML]

No problem at all.

Please do reach out if you ever need anything going forward, I hope you have a lovely rest of the day. Thanks