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Emails crossed out

Why have some of my emails saved in Folders  been crossed out?

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Very Insightful Person
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Re: Emails crossed out

Crossed out issue is occurring because an email client in use is configured to mark deleted message as deleted instead of the more common practice of moving them to the Trash folder. To resolve this issue undelete these message from within the email client that marked them as deleted.

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Re: Emails crossed out

Hey @johnblakemore,

 

Have you been able to get this issue rsolved from the advice given by @用心棒?

Can you now see the emails as normal without them being crossed out?

 

Please let me know if you need any further assistance with this.

 

Regards

Steven_L

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Re: Emails crossed out

Sorry for the delay.

Yes I have sorted the problem.

Thank you.

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Re: Emails crossed out

Thanks for letting us know John, I will arrange for the moderators close this and your other post because you have gotten this sorted.

 

Regards

Steven_L

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