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Emails That Wont Delete

My wife has an email address on my account. She is constantly deleting old emails from any device (phone or tablet) & emptying the trash can but they constantly reappear..hundreds of them from way back.

Can anyone advise how to make them gone and stay gone?

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Re: Emails That Wont Delete

On the device is the email account setup for POP3 or IMAP? if the:

  • former then re-setup the account to use IMAP after taking care to backup any emails on the device that you wish to keep
  • latter then you will need to investigate why changes made on the device are not syncing correctly with the IMAP server

FYI: consider using webmail's archive feature, select located next to Inbox,  to reduce the number of message in the folder.

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