Virgin Media Community

[DizzyB]

I am repeatedly getting this pop up today when I open up MS Outlook - my settings have not been changed. This is also happening on a family members laptop from last night. Can anyone assist please? Thanks in advance.

[用心棒]

The issue seems to have resolved itself. Should this not be the case for you can you view the certificate and save it?

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[DizzyB]

Thank you for taking the time to reply, unfortunately the issue hasn't been resolved. There is no option to save certificate from the dialogue box.

[ravenstar68]

What email servers are you using?

Tim

[DizzyB]

pop3.virginmedia.com

smtp.virginmedia.com

[ravenstar68]

What version of Outlook are you using?

Checking the certificate I see this:

Everything looks good.  (There's a few names here that don't belong, but they're not going to break the certificate by being there, they just offend my OCD).

Indeed I have just reset my blueyonder.co.uk account back up on Office 365 with no issues.

Tim

[用心棒]

Suspect this issue might be down to whatever occurred late last night and into this morning resulting in the following reports Email Sync Errors +++ - Multiple threads. Please fix the issue, Virgin.

[Jonathan1]

I'm still getting the same. Anyone from Virgin care to throw some light on this please?

[ravenstar68]

If you are getting the same message as the OP can you click the View Certificate message and use the Windows snipping tool to grab the General page.  You can use CTRL+V to paste the grab directly into a reply without having to save it first.

Tim

[DizzyB]

Apologies for not getting back to you sooner, and thank you for the advice, however it still hasn't been resolved for me either. I have been using the webmail in the meantime which is working fine.