Hi Gibbos23, welcome to the community - thank you for posting!
Sorry to hear you are having issues accessing your email - are you trying to do this via webmail or clientmail?
If you can try running an anti-virus scan on all devices associated with the account, and then completing a password reset here.
Please let us know if you are unable to reset the password for any reason, and if the problem persists following a reset.
All the best.
Molly