Virgin Media Community

[Df76]

I think my email account is faulty as I am unable to forward an email I received days ago onward to a friend. Seems to be a problem re password but tried to insert it again to no avail 

[用心棒]

Can you post the redacted text of the error message and detail of whether the email is being sent via webmail or an email client?

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[Df76]

The username or password is incorrect for [REMOVED]

[MOD EDIT: Personal and private information has been removed from this post.]

[Df76]

Forget the problem I have got the original emailer to resend to my friend. I now know I can’t forward E mails on but don’t know why as I have never changed anything since I first joined when it was ntlworld

[Paul_DN]

Hi Df76,

Thank you for reaching back out to us and for the update, is it just forwarding Emails you aren't able to do, is this all Emails or just from one sender?

Regards

Paul.

[Df76]

I think it is all emails

[Steven_L]

Thanks for coming back to us @Df76, is it forwarding to one particular address that you're having issues with?

Have you changed your password recently?

Regards,

Steven_L