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CN50
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Email

I cannot log in to my virgin.net email address. It says that the mail box has been blocked. I have had this address for twenty years with no problems. Is there any way to get back in as all my contacts are in there.

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Graham_A
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Re: Email

That all depends on whether the email address concerned is attached to your current Virgin Media broadband account.

If it isn't then the VM Forum Team staff will not be able to help you.

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CN50
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Re: Email

I have no broadband with virgin media. I never have. I have just used this virgin.net email address for twenty years.

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Graham_A
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Re: Email

In which case the email account should have been closed down several years ago.

See this post for further information:

https://community.virginmedia.com/t5/Email/Orphan-Email-accounts/td-p/3492073/jump-to/first-unread-m...

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CN50
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email access

I'm unable to access my virgin.net email. It says mailbox unavailable. Is there anyway to gain access to this address? Can anyone help? 

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goslow
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Re: email access


@CN50 wrote:

I'm unable to access my virgin.net email. It says mailbox unavailable. Is there anyway to gain access to this address? Can anyone help? 


Are you currently a VM broadband customer?

Edit: Response to double post. Topics now merged.

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Gareth_L
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Re: Email

Hello CN50

Thanks for the post

From what has been advised already it will have been closed down 

I am happy to take a look and confirm this if you wish 

Gareth_L

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