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eliza1
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Email

I have an ntlworld email address which I cannot access in Virgin Media's webmail. I get the message "Forbidden" twice on the page and "403 Forbidden" in the browser title. Unable to access the email address since last Tuesday. 

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Beth_G
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Re: Email

Hi eliza1,

 

Thanks for posting and welcome to the community.

 

I'm sorry to hear that you are getting the forbidden error when you try to sign into your emails.

 

Have you been able to get any help with this since posting and have you tried resetting your password?

 

Look forward to hearing back 🙂

 

Beth

 

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eliza1
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Re: Email

Hi Beth,
I have reset the password so many times! I have received calls saying that Virgin are still working on the problem but have had no solution!
Regards,
E
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Corey_C
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Re: Email

Thanks for replying, eliza1.

 

I'll send you a PM shortly to get your account details.

 

Cheers,

Corey C

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