There are current problems with the email service which may be causing your access difficulty. It shouldn't be necessary to do anything beyond what you've done already, so I'd suggest waiting for the problem to be resolved. See the top stickied thread on this forum (the one at the very top of the forum about an intermittent email issue, and in the meantime keep trying to connect and you may strike lucky!
I'm glad we were able to help. But there is something you should be doing for your yourself. And that is providing some back-up to your e-mail service while you are working at home (which you clearly are). You need resilience. When I spent a short time working from home as a consultant before I retired I used two e-mail addresses to correspond with my business partners. That is what you should do. You have access to Apple mail. Use that address as well.
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