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Email

Need some advice, but long winded but here goes, 

i was with virgin media, and out of contract, my daughter was moving back home bringing her virgin media to my address, I had a email address but as they account closed my account this has gone, the account is in my daughters name but I am paying for this as it in my address but the account has Changed. I really urgently need my email account how do I set it up again on the account. 
hope this makes sense 😂😂

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Re: Email

VM email accounts are permanently tied to the VM broadband account under which they were created.  Once that account is closed the email address goes as well.

It isn't possible to recreate that email address on another customers broadband account.

A process called Move and Transfer is available in limited circumstances, but that won't help in the scenario you describe.

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Graham
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As a Very Insightful Person, I'm here to share my knowledge. I don't work for Virgin Media.

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Re: Email

Thank you, I have tried that but it says email address already exists. 🙄

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