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davidwatkinson3
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Email wont push to iphone outlook or gmail

For the last two weeks my virginmedia mail has not been 'pushed' to my outlook app or gmail app on my iphone. Before that I received notifications as soon as an email was received.

I have deleted and reinstalled my apps, no change. I have reinstalled my imap and smtp settings, no change. I have checked notification settings. 

When i receive mail on my gmail email account i get notifications straightaway but not on my virginmedia one.

Email works fine on my iphone mail app. That has never pushed but I get notifications every 15 mins fetched.

Any help greatly appreciated.

 

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Gareth_L
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Re: Email wont push to iphone outlook or gmail

Hello davidwatkinson3

Sorry to hear this has happened 

Can I please ask you to change the Webmail Password here 

The re enter your details with new password on your Iphone

and see if that helps 

Gareth_L

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davidwatkinson3
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Re: Email wont push to iphone outlook or gmail

Hi Gareth. 
I changed my password. Updated it on my iPhone. Sent a test email from my work email but it still didn’t come through on outlook until I swiped down to fetch. 

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Hayley_S
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Re: Email wont push to iphone outlook or gmail

Hello @davidwatkinson3,

 

Thank you for this update.

 

So is everything working for you now?

 

Many thanks,

Hayley
Forum Team



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davidwatkinson3
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Re: Email wont push to iphone outlook or gmail

Hi Hayley

No it’s still not working. Changing my password made no difference. 

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Gareth_L
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Re: Email wont push to iphone outlook or gmail

Hi davidwatkinson3

Thanks for trying 

Can you try this another device is possible 

Gareth_L

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