Email will not open

[Simongrey]

1. I'm getting a message your mailbox is not available at the moment I still have the blueyonder email which I've had for many years and need back up and running for work please
2.  

[Gareth_L]

Hello Simongrey.

Thanks for your first post and welcome to our Community.
Sorry to hear you are having an issue with viewing your emails.

Can I please ask if you are able to view these via a 3rd party email client?

Do you still have an active Broadband service with us.

Can you try changing the password, leave it 30 minutes and sign back in again.

Gareth_L