Email wil not logon

[Veg1]

I am a fibre virign media cusotmer and as of Thursday 12/08/21 my email (virgin.net) will no longer logon from any of my devices or via the web site.

I have had the usual uniformed call centre saying I must speak to Talk Talk and quite rightly Talk Talk patienlty explained this is nonsense for a fibre Virgin broadband user.

Can I ask how do I logon as I need access to the server for homeworking?

[Robert_P]

Hello Veg1

Sorry to hear of the problems experienced access your email account, we appreciate you taking the time to raise this via the forums and welcome to the community.

I'm eager to help get this resolved for you and will send you a Private Message to get some more details from you.

Looking forward to hearing back from you.

Rob