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johnandmon
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Email unavailable

I am also having the email unavailable message (again) - previously happened in 2020.

I've tried changing my password to no avail.

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Gareth_L
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Message 2 of 6
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Re: Email unavailable

Hello johnandmon

Sorry to hear this has happened

Can I just ask a few questions first 

Do you have services with us 

How are you accessing your emails 

By webmail or through as client 

Have you tried resetting the password to a new one, waiting 10 minutes then logging back in?

Gareth_L

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johnandmon
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Re: Email unavailable

Hi, thanks for replying

I'm trying to access directly from my VM account and also via gmail.

I've changed my password yesterday and still get the same message today

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johnandmon
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Re: Email unavailable

Just letting you know that I'm working and not able to access replies until this evening

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johnandmon
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Re: Email unavailable

Hi Gareth,

Could I get some help fixing this please?

Thanks

johnandmon

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Zoie_P
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Re: Email unavailable

Hi Johnandmon, 

Thanks for your updates, we are asking the password to be changed to one not used before by your self

Zoie

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