We can no longer access our blueyonder email account either through the VirginMedia site or through an Android email account. The Virgin Media site says that the service is unavailable. This has been like this for over 24hrs. We have some important emails expected so a quick resolution appreciated. Thank you.
Sign in to My Virgin Media, go to My Profile and/or Manage Accounts depending on whether the account concerned is your primary account or an additional one. Select the account concerned and then click on Change to the right of password if a primary account or View/Change then change to the right of password for secondary accounts.
If that hasn't unlocked your account after waiting 15 minutes post back and the VM Forum Team should be able to help you further.
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