Email unavailable

[pianoman1972]

I am getting this message:

'Your mailbox is not available at the moment.

Please retry again in one hour and make sure you are using the correct password to access your email from all of your devices.

If the problem continues, please call our team for help on 150 from a Virgin Media phone or mobile, or 0345 454 1111 from any other phone and select option 2. For details about how much it costs to call our team from a Virgin Media home phone, visit virginmedia.com/callcosts. Call costs from other networks and mobiles vary.'

I need my email for my work. Can you please help

[Ashleigh_C]

Hi there @pianoman1972

Thank you so much for posting to our community forums, and welcome to the team it's great to have you here!

I am so sorry to see you are facing this issues with your email and I'd be more than happy to take a look for you. I'll send you a PM now so we can look over this for you.

Please keep an eye out for the purple envelope in the top right corner of your screen alerting you to a new message. 

Thank you.