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shonab89
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Email unavailable

My Email is "unavailable" (not the one I used to sign up to this account with obviously) and has been inaccessible for a week. I need urgent access as I am buying a mortgage and might miss important emails. 

It's a blueyonder address if that is important. The Telewest account, now Virgin, is still a customer. Also I have already tried resetting it, twice.

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Ayisha_B
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Re: Email unavailable

Hi @shonab89,

 

Welcome to our Community Forums and thanks for posting. 

 

I am sorry to hear you are having some issues accessing your emails. I will pop you a PM now so we can take a closer look into this for you 🙂

Ayisha_B
Forum Team



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shonab89
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Re: Email unavailable

Thank you. 

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