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Hannahgilbert1
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Email unavailable

Hello

Whenever I log into my virgin media email account it comes up inbox unavailable please try again later and says the same thing later. Can you advise how to get access to my email account back

Thanks 

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Steven_L
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Re: Email unavailable

Hey @Hannahgilbert1,

 

Welcome back to the community and thanks for taking the time to post your issues.

 

I have been able to locate your account and have refreshed your mailboxes connection to the network, please could you try to access your mailbox again for me and let me know if that has worked?

 

Regards,

Steven_L

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Hannahgilbert1
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Re: Email unavailable

Hi yes thank you that has worked 

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Steven_L
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Re: Email unavailable

Glad to hear that @Hannahgilbert1 🙂

 

Please let us know if you have any further issues.

 

Regards,

Steven_L

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