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Email unavailable

Hannahgilbert1
Joining in

on ‎08-07-2021 10:17

Hello

Whenever I log into my virgin media email account it comes up inbox unavailable please try again later and says the same thing later. Can you advise how to get access to my email account back

Thanks 

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3 REPLIES 3

Steven_L
Forum Team
Forum Team

on ‎09-07-2021 12:02

Hey @Hannahgilbert1,

 

Welcome back to the community and thanks for taking the time to post your issues.

 

I have been able to locate your account and have refreshed your mailboxes connection to the network, please could you try to access your mailbox again for me and let me know if that has worked?

 

Regards,

Steven_L

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Hannahgilbert1
Joining in
In response to Steven_L

on ‎09-07-2021 12:05

Hi yes thank you that has worked 

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Steven_L
Forum Team
Forum Team
In response to Hannahgilbert1

on ‎09-07-2021 12:09

Glad to hear that @Hannahgilbert1 🙂

 

Please let us know if you have any further issues.

 

Regards,

Steven_L

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