Virgin Media Community

[Nell5]

Hi, I've got the same problem as lots of other customers - unable to get into my emails (it's an old ntlworld email address) as I just keep getting the service unavailable message. It's been about 2 weeks now since I managed to get into my emails. 

I hope you can help, thanks. 

[Chris_W1]

Hi Nell5, thanks for the message and welcome to the forums. I am sorry to hear that you are having issues with the email. Can you confirm if this is part of an active Media account and if changing the password resolves the issue for you? Chris