I have an ntlworld.com email address and I cannot log into it via outlook on my 3 devices of directly via my virgin media
I have had a number of chats via text with VM which results in them cutting me off or telling me there is a problem and they will come back to me and never do
I can see reports on here that other people have the same issue and I can see a comment from a moderator to add a new post and it will be looked at
Please can you help
Thanks for posting and welcome to the community. My apologies for the email issues. I can see from checking our back office systems that you've called and spoke to the team since your post and that everything should now be sorted.
Give us a shout if you need further assistance.
Need a helpful hand to show you how to make a payment? Check out our guide - "How to pay my Virgin Media bill"