My wife's email keeps saying email unavailable try again in an hour been doing this for 3 days we changed password many times to no avail we tried on ipad, iphone, and laptop same message for all items
Yes I still can access it even from my laptop , I have had many text chays with virgin media which have taken up over 8hrs altogether , one of your colleagues said it had been locked and he reset it and said to try again in an hour but I really don't think this is the issue
I have 3 ntlworld emails and the other 2 work fine so I don't understand why this one is not working
We have very important insurance emails that we need to access but can't view any emails
If you are still having issues accessing since your post, we can take a closer look into your account and reset this for you (as the link advises). I have been unable to locate your account from your Forum information so I will need to pop you a Private Message so we can take some details and have a look for you. Look out for the Purple Envelope and if you still need help, pop me a reply.