Please retry again in one hour and make sure you are using the correct password to access your email from all of your devices.
If the problem continues, please call our team for help on 150 from a Virgin Media phone or mobile, or 0345 454 1111 from any other phone and select option 2. For details about how much it costs to call our team from a Virgin Media home phone, visit virginmedia.com/callcosts. Call costs from other networks and mobiles vary
Change your password for all your e-mail addresses in My Virginmedia, the wait here for VM staff on the Forum to discuss with you unlocking of your mailboxes. Sounds like they have been locked by VM security for sending spam - hence the requirement to change your password first.
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