on 14-04-2021 11:22
hi all,
i have a problem with windows 10 crashing so i done the mistake for reinstalling it
so i got a new office 2019 so my problem is when i try imap settings i can not setup my emails .
tried the community help pages but my setting are the same.
POP3 works fine .but not with imap with i was using before.
any one had any luck with outlook 2019 and imap ?
thank you all
14-04-2021 11:35 - edited 14-04-2021 11:37
https://www.virginmedia.com/help/virgin-media-mail-how-to-use-email-with-mail-clients
Note:
Have a look at this article https://www.dummies.com/software/microsoft-office/outlook/whats-new-in-outlook-2019/ and the section titled . . . But Trickier Advanced Account Setup.
Follow the instructions 1 to 7 under Here’s where it gets tricky. To get at the actual mail server settings, you have to use the Repair command, like this: using the information noted below.
POP Access (Incoming)
Or
IMAP Access (Incoming)
Outgoing Server (SMTP)
on 14-04-2021 12:35
thank you Sololobo
i managed to get this update and running now.
i have to use these steps
1. go to control app.
2 goto mail app
3 .email setup
4 click on new
5 entre all details plus these settings
IMAP Access (Incoming)
Outgoing Server (SMTP)
this way worked straight away
on 15-04-2021 11:46