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Email problems

HalcyonL
On our wavelength

What is going on with Virgin email? Once again it is not functioning properly with no explanation

2 REPLIES 2

Sabrina_B
Forum Team
Forum Team

Hi @HalcyonL 👋

Thanks for reaching out to us. Our teams were working through the night to complete planned and essential work to our email service. This was carried out overnight to minimise disruption for our email users, but unfortunately, we have since encountered some technical difficulties this morning which means email users may be experiencing intermittent issues with their email service. We apologise for the inconvenience this is causing and our teams are working to resolve it as soon as possible. 

Apologies.

Sabrina

KPardoe
On our wavelength

I haven't had access to my Virgin email account for over two weeks.  No update on that as yet and I'm surprised that only "intermittent issues" have been experienced.