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SFofShef
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Email problems

Hi, I've not been able to access my virginmedia email for about 4 or 5 days now.

If I try through a client on my phone I get an error saying the password/username is incorrect.

If I try through a browser via my virgin media account I get a message saying my ema is currently unavailable. 

 

Can someone please look into this for me ASAP.

 

Regards 

 

Simon

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Paul_DN
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Re: Email problems

 Hi SFofShef,

 

 

Thank you for reaching out to us in our community, I am sorry to hear you have been unable to access your email account ,so I can help with this, I will send you an invite into a private chat, I will send this shortly, please click on the purple envelope to accept.

 

 

Regards

 

Paul.

Paul_DN
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Re: Email problems

Hi Simon,

 

 

Thanks for your details, I have reset this for you, please try again and then change the password so this doesn't happen again.

 

 

Regards

 

Paul

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SFofShef
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Re: Email problems

Hi Paul, thanks for that.

 

All working fine now!

Regards 

Simon

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Paul_DN
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Re: Email problems

Hi Simon,

 

Thank you for coming back to me, glad to hear you now have access to your emails.

 

Kind regards

 

Paul.

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