I am having major issues with my emails and am unable to send or receive any on any device/platform unless I log into VM website and go into my emails this way.
If I try to log into my mail via phone or iMac etc, it states wrong username or password. It has been like this since Sunday. I have called VM support numerous times only to be told very different reasons each time. One of the reasons I was told is that they are experiencing problems with the server and they don't know when it will be rectified. I have asked neighbours who are also with VM and their emails are fine.
I was concerned that I was unable to gain access to my emails and wanted to change my VM password. This I am unable to do also. If I go into 'Profiles" on VM website it shows a message stating 'upgrades are being done' and that I am unable to go any further.
This is very worrying that not only can I not access my emails but I am unable to change my password.
Can anyone shed any light on what the hell is happening.