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Email problem

Joining in

When I send an email from my blueyonder address it just states Virgin Media on the from section to whoever I send it.  Any idea why or how I can change this?


Very Insightful Person
Very Insightful Person

In webmail select ⚙ > Basic settings > My contact data…, amend name details and save; other email clients will have similar setting to amend Display Name; should further help be needed then please post detail of whether this is a webmail or email client issue and if the latter which email client is used.

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Hi, it does this from my phone when I use it to send an email.

I’ve realised what to do on my phone now too, all sorted.  Thank you 😄