on 14-12-2023 06:49
How do I find out the password for my virginmedia.com email ?
If a reset link is sent to that address and I do not have the password. How will I access the Password reset Link ?
Any help much obliged
on 15-12-2023 08:26
Hi Seeka69 👋 welcome to the community! Thank you for posting.
Sorry to hear you need a bit of support with your Email password and access.
We are unable to view / advise of any email passwords (for security reasons) but you can head to our webmail page 👉 https://virg.in/webmail where you can follow the forgotten password process. (Select 'forgotten password' on the sign in page.
You can also reset the password remotely with our support via PM or one of our direct contact methods 👉 https://virg.in/contactvm , 📞0345 454 1111 or 150 from a VM landline & WhatsApp 📲+447305 327 112.
We will need to confirm a few bits of account information so we can do this for you if needed. I will send you a PM now - you can find the PM in the top right corner of the page in your Inbox. 📩 We can then return to this public thread with another update when possible. Thank you for your patience in the meantime!
Wishing you all the best. 🌞