Email not working on PC and Iphone but does on VM website
Hi, my ntlworld email has not worked since Monday this week through my windows 10 PC and Iphone 7. It does work, however on the VM website.So something must have changed at VM end. I have a second email account for a family member, and that was still working on my PC & Iphone until just now. I have removed my account and added it again on the PC, I now receive a message saying there is a problem downloading emails with error code 0x80048830 I would assume that you have changed the server details etc for POP3 accounts. I have received no notice of this change. Please can you send correct details for pop3 in Windows 10. Thanks.
Re: Email not working on PC and Iphone but does on VM website
Hi Mike, thanks for your reply; I have removed and re-added my e-mail account on the PCas per your instructions. The settings seem to have been accepted, but I have no new emails yet and I have lost all my existing emails ! Is there any way of getting them back ? I have not altered the Iphone yet, for fear of losing all the emails on that as well. If nothing has been changed at your end, and I certainly have not changed anything, why did the PC & Iphone stop receiving emails?