Thanks for getting back to me with the details Dean I've gone ahead and re-enabled the mailbox from our side now - that's usually enough to make it accessible again but if you have any more issues please feel free to send me another PM.
Hi Tom, Thanks for getting back to me but unfortunately it’s still the same. just tried to log on on my iPhone and Says incorrect password and tried via virgin website and says mailbox not available at the moment.
Thanks for getting back to me Dean7pa. I've raised a ticket with our IT team for this and confirmed the details via PM. As soon as I have an update I'll let you know - please let me know if there's anything else we can help with in the meantime.