Welcome to the community.
The VM forum team staff will be able to arrange this for you. It will take them a few days to respond but they will do so.
Whilst you wait it would be a good idea to delete any emails remaining on the server for the accounts concerned as well as any contact lists held there.
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GrahamI'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media, I'm a VM customer. There are no guarantees that my advice will work. Learn more
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