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Jack1011
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Email mailbox unavailable

HELP PLEASE ADMIN URGENT


I cannot access my virgin media email mailbox. I keep getting the following message, even though I can access my virgin media account;

Your mailbox is not available at the moment.

Please retry again in one hour and make sure you are using the correct password to access your email from all of your devices.

If the problem continues, please call our team for help on 150 from a Virgin Media phone or mobile, or 0345 454 1111 from any other phone and select option 2. For details about how much it costs to call our team from a Virgin Media home phone, visit virginmedia.com/callcosts. Call costs from other networks and mobiles vary.

 

Admins please help me I need access to this urgently. I have done a virus scan and changd my password as suggested in other posts, and I still can’t get in!

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DJ_Shadow1966
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Re: Email mailbox unavailable

Hello

I have escalated to the VM forum team, one of the VM staff will be along in this thread to resolve it for you.

Regards Mike

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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Jack1011
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Re: Email mailbox unavailable

Thanks!

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Emily_G
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Re: Email mailbox unavailable

Thanks for the post, I'll pop you over a private message to go through this. 

 

Thanks, Emily.

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