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Email login

liz30538
Superfast

Can’t login to my email I’m getting Forbidden i’ve added a new email address as told by VM but can’t login i need to see my emails

2 REPLIES 2

goslow
Alessandro Volta

If you need to keep posting on this issue, then you should use the 'Email' forum. 'Community Natter' does not often get replies from the VM forum team. The 'Email' forum does.

Edit: Now moved

Kath_P
Forum Team
Forum Team

Hi liz30538, 

Thanks for taking the time to contact us via the Community. It's lovely having you on board with us in the Forums.

We're sorry to hear you're having an issue with accessing your emails. This is something we can certainly check for you but in order to do that I will need to confirm some information with you to pass security. 

I have sent you a direct message to allow us to do this with you in a private space. If you are using a PC/Laptop then you can just click on the little ✉ at the top right-hand side of the page to access your inbox. If you are on a mobile/tablet device then instead click on the little circle icon in the top right then select 'Messages'. 😊

Thanks, 

Kath_P
Forum Team

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