Email locked suspect fraudulent activity on my account

[FrancesAndrea22]

Hello

my ntlworld email account has been locked. I have had fraudulent activity in some other apps and I suspect this has also occurred. I changed my password but now cannot access the account at all. Please advise urgently

[FrancesAndrea22]

It won’t recognise my email address now at all

[Kain_W]

Hi FrancesAndrea22,

Thanks for your post and welcome to the community.

Sincere apologies for any issues with your email, so we can investigate this matter further I've dropped you a PM.

The message will appear within the envelope icon.

Regards,