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Woley1970
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Email link not working

on ‎02-02-2023 21:46

Good evening, I can access my emails from my phone but when I try and access from My Virgin Media when signed in via the "email" link I just get a message saying "Oops! We can't find the page you're looking for" - this is both on my phone via the web and on my laptop.  Any ideas?

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Graham_A
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Re: Email link not working

on ‎02-02-2023 22:22

Do you get the same when going directly to https://mail.virginmedia.com/

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Graham

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media, I'm a VM customer. There are no guarantees that my advice will work. Learn more

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John_GS
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Re: Email link not working

on ‎04-02-2023 09:10

Hi @Woley1970 

Thanks for posting and welcome to the community. Sorry to hear of this webmail issue - this is a known issue and one we're working hard to resolve asap.

Best wishes,

John_GS
Forum Team


Need a helpful hand to show you how to make a payment? Check out our guide - How to pay my Virgin Media bill

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