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Email issues

tim6087
Tuning in

Have Virgin updated their email systems?

I cannot log into two accounts attached to the primary account and when I log into my own it says it is a secondary account and the help more button takes you to a payment of your bill page?

Very peculiar?

TIA

1 REPLY 1

John_GS
Forum Team
Forum Team

Hi tim6087

Thanks for posting - sorry for the confusion with this email account. Can you confirm, the email you're logging in with, is this the primary email or the secondary?

Best,

John_GS
Forum Team


Need a helpful hand to show you how to make a payment? Check out our guide - How to pay my Virgin Media bill