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Email issues...AGAIN!

Bex2016
Joining in

I lost access to my emails recently, a known issue, which was eventually resolved.

However, the past few days, I now no longer have access to my Virgin email via webmail??

Please advise.

2 REPLIES 2

Ilyas_Y
Forum Team
Forum Team

Hi @Bex2016, thanks for reaching out to us on the Virgin Media community forums. 👋🏼

I'm sorry to hear about the issues with the emails you are experiencing. 
When you say you have lost access, I am assuming you mean the sign in ability.
If you attempt to reset the password - may I ask what happens?

Let us know.

Kind regards,
Ilyas.

Ilyas_Y
Forum Team

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Bex2016
Joining in

No i can log in ok but my accounts have the the triangle warning sign next to them and have no emails in the folder??