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RussC68
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Email has been locked

Why has my email been locked with a message of Your mailbox is not available at the moment etc etc etc

No phone number and i cannot access any emails i have stored in the account. Shambles. Have no idea how to access my account with zero options

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Graham_A
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Re: Email has been locked

Try following the instructions set out here:

https://community.virginmedia.com/t5/Email/Email-accounts-locked-mailbox-unable-unable-to-access-ema...

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Graham

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media, I'm a VM customer. There are no guarantees that my advice will work. Learn more

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Alex_RM
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Re: Email has been locked

Hi RussC68,

 

Thanks for posting and sorry to hear you're having some issue with your email.

 

Can you confirm if you've followed the steps in the link from Graham_A ?

 

Please let me know if you still need help with this.

 

Alex_Rm

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