Showing results for 
Search instead for 
Did you mean: 

Email hacked

Joining in

Hi seems my old ntlworld email has been hacked can't change password as have not been a virgin media customer for a number of years if I can't change password can someone from virgin media totally delete my ntlworld account cheers 


Forum Team
Forum Team

Hi @Mercury2 thanks for your post here in the Community although we're sorry to hear of your concerns.

With you no longer being a customer, the email address may be terminated in line with our terms and conditions - this can happen automatically after 90 days of your disconnection.
I will however do my best to look into this for you.

Kindly expect a PM from me to arrive shortly and respond directly when you can!
Many thanks