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Email hacked

Mercury2
Joining in

Hi seems my old ntlworld email has been hacked can't change password as have not been a virgin media customer for a number of years if I can't change password can someone from virgin media totally delete my ntlworld account cheers 

1 REPLY 1

Tom_W1
Forum Team
Forum Team

Hi @Mercury2 thanks for your post here in the Community although we're sorry to hear of your concerns.

With you no longer being a customer, the email address may be terminated in line with our terms and conditions - this can happen automatically after 90 days of your disconnection.
I will however do my best to look into this for you.

Kindly expect a PM from me to arrive shortly and respond directly when you can!
Many thanks

Tom_W