Email hacked please delete

[Ruthyoungy]

I have a virginmedia.com email account which I no longer use as I do not have an account with you which has been hacked and needs to be deleted.

[Sabrina_B]

Hi @Ruthyoungy 👋.

Thanks for reaching out to us and welcome to the Community Forums. Apologies for the issues you have had with a email account. We can certainly assist you, we would need to bring you in for a private message to discuss this and resolve. 

Please look out for the envelope on the top right of your web browser or if you are using a mobile device, it will be located under your profile icon.
 

Thanks.